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We make every effort to ship your order as quickly as possible. We aim to dispatch all items within 3 working days of accepting your order, but please allow up to 10 business days for delivery of most in-stock items. In the event of a delay, we will notify you by email. Orders received after 1PM PST Friday will be shipped on the following Monday. Items ordered together may not arrive in the same box.
Shipping and Handling rates for the contiguous US:
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| merchandise total | | delivery charge |
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| up to $15 | | $6.95 |
| $15.01 to $25 | | $8.00 |
| $25.01 to $45 | | $10.00 |
| $45.01 to $65 | | $13.00 |
| $65.01 to $90 | | $16.00 |
| $90.01 to $125 | | $19.00 |
| $125.01 to $200 | | $23.00 |
| $200.01 & over | | add 10% of total |
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| * For orders to Alaska, Hawaii and US territories add $5.00 |
* For orders to Canada, add $10.00
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Express Delivery: We can deliver most in-stock merchandise anywhere in the contiguous U.S. in 3 business days via express service for an additional $15. We cannot offer express delivery to PO boxes. Oversize items may require an extra charge. For special shipping requirements, please place your order by phone at 626-301-9900.
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| International Shipping |
Note 1:
Shipments made outside of the US may be subject to import duties and taxes, which are levied once your package reaches the country of destination and are the responsibility of the recipient. MollaSpace is NOT responsible for any customs, taxes, and/or duties levied by foreign custom.
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Note 2:
For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.
International shipping will be provide by United States Postal Service USPS Express Mail International (4-6 business days) or USPS Priority Mail International (6-10 business days).
USPS Express Mail International offers online tracking and includes standard insurance of $100 while USPS Priority Mail International does not provide online tracking and insurance.
Delivery time is only an estimated time provided by USPS. Actual time could vary due to custom clearance and the efficiency of foreign delivery service.
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| Return Policy |
At Molla Space, we take pride in the quality of our merchandise. If you receive damaged goods, please contact us immediately at info@mollaspace.com.
In the event when you are not happy with your purchase, you may return the order within 14 days of receipt of the merchandise to be granted a full refund. After 14 days, only store credit will be accepted. Returns must be made in the original condition including original packaging materials. Please securely package and return the relevant item to the address listed below. We recommend merchandise be returned through recorded delivery as Molla Space will not be responsible for lost shipment during return process.
All Art products are non-refundable final sales.
Shipping and handling fees are non-refundable.
Molla Space
Attention: Returns Department
1931 S. Myrtle Avenue
Monrovia, CA 91016
| Cancellation Policy |
| If your order has not been shipped yet, we can cancel the purchase and grant a full refund. However, if an order has been shipped, you can only return the merchandise upon receiving the item. Please refer to the instructions in our Return Policy. |
| Back Orders |
| In some cases, we may need to postpone shipping if a product is not immediately available. We will ship backordered items as soon as they are back in stock. In the event of a delay, we will notify you by email. |
| Sales Tax & Payment Options |
| Sales Tax: |
| A sales tax of 8.25% is added to all orders shipped to California Addresses. No sales tax is charged on shipments outside California. |
| Payment Options: |
| Molla Space accepts Mastercard, Visa, and Discover. We also accept ATM cards with a Mastercard or Visa logo. |
| Sales to Trade |
| We provide sales to trade for large quantity orders at wholesale rate. Please contact us at 1.888.665.5277 or email us at info@mollaspace.com to obtain more information. |
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